Cancellation Policy for Public Classes

Please cancel at least 3 hours prior to class to receive credit for your class reservation. If cancellation is made within 3 hours of the practice your account will use your existing pass or additional charges may apply on unlimited passes. Cancellation can be made directly through your account, over email, or via phone.

Unlimited pass holders are subject to late cancellation ($10) and no-show ($15) fees. 

***PLEASE NOTE: our doors lock at class start time. Please arrive early. Latecomers are subject to the Cancellation Policy and will be billed for missed classes.

We strive to give opportunities for all students to attend class. We appreciate your mindfulness in making reservations so we can continue to offer the unique experience of small class sizes.

Thank you for your understanding!

Refund Policy for Public Classes

All sales are final and non-refundable. If a pass is purchased in error, the total amount will be provided as a credit to the account holder. The full credit amount may be transferred to another student. Credit can only be applied if the cancellation policy is followed.

Waitlisters who have purchase a pass may transfer the pass to another class or another student if they are unable to attend the class they have waitlisted for

Our wait-list allows students to enter the class up until 3 hours prior to class. Spaces often come available as some students cancel their reservation. We ask that you watch your email and/or text notifications up until 3 hours prior to class. Within 3 hours of class we recommend removing your name from the waitlist if you cannot drop by the studio close to the class’s start time.

What if it’s less than 3 hours prior to class?

If it’s convenient for you to drop by the studio, we encourage you to put your name on the wait-list. We cannot guarantee you a space, however you will have priority access if there are student no-shows or late cancellations if you arrive at the studio close to class start time. This is perfect if you’re already in the village and enjoy going with the flow.

If you’d like to register a friend/family/partner please create a separate account for them using their email address.

The steps we have taken:

• our enhanced cleaning procedures use a virucidal solution, which includes our mat sprays.
• hand sanitizer is available at major touchpoints.
• please change before you arrive to the building.

We ask that you:

• do not come to class if you are feeling unwell or if you have potentially been in contact with someone who is sick. Those who have cold or flu symptoms will be early cancelled given we receive notice via phone or email before the class start time. Thank you for protecting others!
• we strongly encourage pre-registration for classes. This will reduce the number of people in our lobby as we prepare for class.
• carry only the essentials. This way, entering and leaving the studio is quick and simple. This includes coming ready to class without having to change.